Warranty Work & Tough Phone

I noticed one of my bottom decks was not heating evenly.  I poked around and found a crack in the top brick!  (Don't worry the oven still works just fine)  Since my oven is new I called to claim it under my warranty policy.  

No problem they tell me, we just need some information about your oven.  Lets start with the serial number.  Suddenly I realize I didn't take a picture of the serial number, conveniently located on the back of the oven, before we installed it.  [insert head scratching]  There's no way I can move the oven by myself but there's a three inch gap behind the oven to allow air circulation.  

This was the solution I came up with.  I strapped two Petzl headlamps to the back of my iphone.  Thankfully my LifeProof case has a tiny hole that I could thread a loop of dental floss through.  With the lights on and the video rolling I was able to send my phone rappelling over the back of the oven to pan around.  I finally found the serial plate and after about twenty attempts I captured a clear shot of all the important info.   

Note to self:  Keep a record of serial numbers on everything before you install.  


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